Novant Health Leadership and Teamwork
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Novant Health is implementing a new leadership operating model designed to enhance patient experience and streamline healthcare services in Winston-Salem and beyond. The organization has restructured into regional units, each led by its own president. With significant executive changes, including promotions and new appointments, Novant aims to strengthen its market presence and improve efficiency. The healthcare system’s financial performance is also on the rise, signaling a strong position against competitors in the region.
Big things are happening at Novant Health, the bustling hospital system based in Winston-Salem. To improve its efficiency and agility, Novant has introduced a slick new leadership operating model that reshapes how they operate across the region. This revamp is designed to enhance the patient experience by ensuring that every aspect of healthcare remains focused and seamless!
With the new model, Novant is now officially structured into several regional units, covering all the key areas: Charlotte, Triad, Coastal, and South Carolina. Each region will get its own president, who is responsible for creating a more patient-centered healthcare experience. This means more tailored healthcare solutions and better service for people across these areas!
The brain behind this new operational structure includes two executive leaders: John Gizdic and Dean Swindle. Reporting directly to the CEO, Carl Armato, who has been steering the ship since 2012, these executives now have expansive responsibilities that are sure to make a big impact.
Gizdic will be handling acute care, nursing, and clinical services across the Triad and Coastal regions; he has an impressive background as he previously led all Novant Health hospitals. Swindle, on the other hand, is overseeing ambulatory care and the physician enterprise, which means he’s pivotal in ensuring quality outpatient services.
Novant Health is already a significant player in North Carolina’s healthcare sector, boasting a revenue of about $10 billion. Following a major $2.4 billion acquisition of three hospitals in coastal South Carolina, which added over $1 billion to their annual earnings, the organization is solidifying its position as the second-largest hospital operator in the state.
Recently, the hospital system has shown impressive financial growth, with operating income climbing to around $582 million in just the first nine months of 2024. This is a remarkable turnaround from last year’s $22.5 million deficit!
With this new operational structure, Novant Health is getting ready for an exciting battle for influence in the Carolinas, now competing with Advocate Health, which operates 69 hospitals to Novant’s 19. However, Novant’s grip is strong, maintaining a near 50% market share in Winston-Salem and a 34% share in Charlotte.
Plans for expansion are gearing up too! The organization has its sights set on potential growth in South Carolina and Asheville, although its previous attempts at acquiring in Asheville were blocked by state regulators.
In addition to the regional leadership, Novant has also made some notable executive appointments. John Gizdic has been promoted to Chief Operating Officer, Kim Henderson has stepped up as Chief Administrative Officer, and Onyeka Nchege now serves as Executive Vice President and Chief Digital and Information Officer. Plus, Alice Pope has taken on the role of Chief Financial Officer, coming from a reputable organization in Virginia.
It’s clear that Novant Health is on a mission to grow and provide enhanced healthcare services to its community. With these new changes, the focus is on making each individual’s healthcare journey smoother and more tailored to their needs, and that’s something we can all cheer for!
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